Airtel suspends airtime, data borrowing services

Airtel Nigeria has announced the temporary suspension of its airtime and data credit services, citing the need to align with evolving regulatory and operational requirements.

 

The telecom operator disclosed this in a statement issued by its Director of Corporate Communications and CSR, Femi Adeniran, on Friday.

 

The suspended service previously allowed eligible prepaid customers to borrow airtime or data and repay upon their next recharge.

 

Despite the development, Airtel assured customers of uninterrupted access to regular airtime and data purchases through existing channels, noting that overall service quality and network performance would not be affected.

 

Commenting on the decision, the company’s Director of Marketing, Ismail Adeshina, described the move as necessary.

 

“This is a necessary and responsible step as we align our operations with evolving requirements. Airtel Nigeria remains committed to compliance, transparency, and consumer protection,” he said.

 

The company added that updates on the status of the service will be communicated in due course.

 

The suspension comes amid increased regulatory scrutiny of digital lending and credit-based services within Nigeria’s telecommunications sector.